Got Questions? We’ve Got Answers!


  • Do You have installment facility?

    Answer: Yes, we do. Installment facility is available from Vision Emporium & Some Bestbuy Outlet as well. It is not for online.

  • Do You have EMI facility?

    Answer: Yes, EMI facility is available from our outlet with below bank. It will start in online soon ** 0% interest ** Payment maximum 6 month. - Standard Chartered Bank Ltd

    - Eastern Bank Ltd

    - Mutual Trust Bank Ltd

    - Midland Bank Ltd

    - NCC Bank Ltd.

    - Dhaka Bank Ltd

    - United Commercial Bank Ltd

    - Dutch Bangla Bank Ltd

    - Social Islami Bank Ltd.

    - IFIC Bank Ltd

    - South East Bank Ltd.

    - The City Bank Ltd

    - Lanka Bangla

    - NRB

    - Prime Bank

    - AB Bank

  • Does Vision Emporium do Replacement?

    Answer: Valid condition and reason is needed to return an item such as:

    - Delivery of wrong product

    - Delivery of defective product

    - Delivery of the products with missing parts

    - Incorrect content on website

  • How to pay from online?

    Answer: Please visit below link to check online order procedure.
    Need to know Buying Process Click Here

  • when will I get my refund money for online purchase?

    Answer: Refunds back to Credit Cards, Debit Cards, Net Banking or Bank Accounts are fully refunded within 12 working days after we receive and process your return.

  • What is the delivery time?

    Answer: For online purchase Vision Emporium is committed to deliver within 72 working hours (For stocked products). Friday and other holiday is not included within this time. If product is not available in stock, it might be taken 15-30 working days to deliver. Free home delivery is available in Side of Dhaka for order amount above Tk.1000 and we don't have delivery facility outside Dhaka right now. It will start soon

  • Is there Cash on delivery system ?

    Answer: Yes, we have cash on delivery system for online purchase, please enjoy.